Every relationship comes with expectations and when these are violated the resulting disappointment, anger, blame, and guilt threaten the continuation of the relationship. Repair of these ruptures requires negotiation, readjustment of expectations and rebuilding of trust. Really good apologies (with all seven components) lessen the hurt, improve trust, and support forgiveness, all necessary for rebuilding the damaged relationship.

Most apologies lack several of the seven core components. This program will describe and explain each element of a complete and satisfactory apology. Each will be examined and practiced until clear enough to be recalled and implemented when actually needed. Many of the failures seen in “non-apologies” will be presented to deepen the understanding of the components. Specific resistances to offering some components are to be expected and will be explored and addressed.

We will look at “non-apologies” offered by public figures, after their crimes have become public, to better understand the core elements and we will practice defective apologies with humor. We will not address forgiving as it is well covered in hundreds of books and classes.

Taught be Ed Zuckerman, Ph.D.

This is an interactive, online Zoom CE event. It provides 2 CEs. (Free for GPPA members, $25 for non-members) Register HERE

https://us02web.zoom.us/meeting/register/tZUldOGtpj8pH9dqEYosal0Gm_0XQgt_lAro: